Your Financial Aid Disbursement Options
Select your refund (disbursement) preference today!
The Contra Costa Community College District together with the three colleges, Contra Costa College, Diablo Valley College, and Los Medanos College
have entered into a contract with to disburse student financial aid.
When it comes to deciding how you receive your funds, you deserve choices! So, take a few minutes to review your options, and choose the one that best fits you.
All students MUST select a refund delivery preference to receive their scheduled disbursements as quickly as possible.
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Electronic Deposit to your personal bank account (ACH)
Money is transferred to your existing bank account the same business day BankMobile receives the funding from your school.
Typically, it takes up to 1-2 business days for the receiving bank to credit the funds to your account. When selecting this option please have your bank routing number and account number available.
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Electronic Deposit to a BankMobile Vibe Account
If you open a
(upon identity verification), money is deposited the same business day BankMobile receives funds from your school. A guide to services and fees can be found at
. Get started at http://bankmobilevibe.com
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Paper Check through US Postal mail
Money is disbursed by check to the mailing address you specify or have on record with your school.
Typically, it takes 5-7 business days for the check to arrive, depending on USPS delivery times.
You can select your refund (disbursement) preference by completing just a few steps.
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Login into the Insite App using your student credentials or go to https://m.4cd.edu.
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Select the Financial Aid tile:
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Select My FA Disbursements option from the following menu:
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Choose BankMobile - First Time Setup option:
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Complete the requested information and click submit.
Frequently Asked Questions: FAQ's
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More Questions regarding BankMobile? Do a search for your questions here:
Go to: https://bankmobile.custhelp.com/app/home
Contact for BankMobile Customer Care:
All Questions: 877-327-9515 (7 days a week, 5:00am to 8:00pm)
Lost or Stolen Cards: 800-554-8969
Automated phone service is available 24 hours a day.
Contact Information for your College Financial Aid Office:
Contra Costa College:
Office: Office of Financial Assistance
Location: Student Services Center, Room 102
Business hours: See website for details
Phone Number: (510) 215-6026
Diablo Valley College:
Office: Financial Aid Office
Location: Student Services Center, First Floor Room 107
Business hours: See website for details
Phone Number: (925) 969-2009
Los Medanos College:
Office: Office of Financial Aid
Location: Student Services Center, Room 309
Business hours: See website for details
Phone Number: (925) 473-7525
BankMobile's Client Contracts & Profile:
https://www.vibeaccount.com/swc/doc/landing/kgcjoa9sf9wf6i66rm9d
BankMobile is a third-party servicer authorized by the Department of Education to disburse federal student aid & other student refunds on behalf of participating colleges and universities.
Contra Costa Community College District has contracted with BankMobile to give students more choices on how they can receive their refunds.
All students MUST make a selection in order to receive their scheduled disbursement as quickly as possible.
Students that do not select a refund option will be mailed a paper check after 21 days from the funds processed date. To make a selection:
tap the Financial Aid tile,
select My FA Disbersments,
choose BankMobile - First Time Setup,
complete the requested information and click submit.
Yes. To change your refund delivery preference:
tap the Financial Aid tile,
select My FA Disbersments,
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select Manage My BankMobile Account,
click Log In (upper right-hand corner),
select Refund Preferences from the Refunds menu option,
make your new selection,
click the Update Preference button to complete the process.
Be aware that your new selection will only affect future money you receive from your college.
To sign up for text alerts:
click on Refunds in the top bar of page,
click on Mobile Alerts of Refund Status,
enter your cell phone where you want the alerts to go, along with what type of mobile alerts you would like to receive.
Log into
BankMobileVibe.com and view your status by clicking on
Refunds in the top bar of page, then
Refund Status.
You can also call the BankMobile customer care line (877-327-9515) or contact the Financial Aid Office at your College:
Contra Costa College:
Office: Office of Financial Assistance
Location: Student Services Center, Room 102
Phone Number: (510) 215-6026
Diablo Valley College:
Office: Financial Aid Office
Location: Student Services Center, First Floor Room 107
Phone Number: (925) 969-2009
Los Medanos College:
Office: Office of Financial Aid
Location: Student Services Center, Room 309
Phone Number: (925) 473-7525
BankMobile offers a full service checking account designed with options to suit students' needs and offer a seamless, way to receive refunds, make purchases, and access ATMs.
Other features include mobile apps and online banking.
For more information on services, see the following video:
For a copy of the fee schedule, visit:
To find the nearest Fee-Free Allpoint ® ATM locations, view:
